Refund Policy

Last updated: 4 June 2026

30-day money-back guarantee

We want you to enjoy Storybored. If you're not satisfied with a point bundle purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Storybored uses Paddle as the Merchant of Record for all purchases. Refunds are issued by Paddle. To request a refund:

1. Go to paddle.net and enter the email address you used to purchase.
2. Find your Storybored order and click "Request a refund".
3. Alternatively, email us at hello@storybored.online and we will help you get it sorted.

How long it takes

Once approved, Paddle typically processes refunds within 3–10 business days back to your original payment method. Points credited to your Storybored account from the refunded purchase will be removed.

Questions

If anything is unclear, contact us at hello@storybored.online and we will do our best to help.